/* ============================================================
   JOLLYCAT : design tokens (locked)
   palette:  mint #C3DFD2 bg / cream #FFECCD costume / grey-brown
             cat fur #948780 / warm ink #17140F outlines
   mood:     content #4E9A6E -> suspicious #D9A227 -> exposed
             #E2712C -> furious #D5402A
   type:     Baloo 2 (display) + Quicksand (body) + DM Mono (readouts)
   spacing:  8 / 12 / 16 / 24 / 32 / 48 / 64 / 96
   radius:   18px cards, 999px pills
   motion:   toy-spring cubic-bezier(.34,1.56,.64,1) on settle/bounce
   ============================================================ */

@font-face{font-family:"Baloo 2";src:url("assets/fonts/baloo2-500.woff2") format("woff2");font-weight:500;font-style:normal;font-display:swap;}
@font-face{font-family:"Baloo 2";src:url("assets/fonts/baloo2-600.woff2") format("woff2");font-weight:600;font-style:normal;font-display:swap;}
@font-face{font-family:"Baloo 2";src:url("assets/fonts/baloo2-700.woff2") format("woff2");font-weight:700;font-style:normal;font-display:swap;}
@font-face{font-family:"Baloo 2";src:url("assets/fonts/baloo2-800.woff2") format("woff2");font-weight:800;font-style:normal;font-display:swap;}
@font-face{font-family:"Quicksand";src:url("assets/fonts/quicksand-400.woff2") format("woff2");font-weight:400;font-style:normal;font-display:swap;}
@font-face{font-family:"Quicksand";src:url("assets/fonts/quicksand-500.woff2") format("woff2");font-weight:500;font-style:normal;font-display:swap;}
@font-face{font-family:"Quicksand";src:url("assets/fonts/quicksand-600.woff2") format("woff2");font-weight:600;font-style:normal;font-display:swap;}
@font-face{font-family:"Quicksand";src:url("assets/fonts/quicksand-700.woff2") format("woff2");font-weight:700;font-style:normal;font-display:swap;}
@font-face{font-family:"DM Mono";src:url("assets/fonts/dmmono-400.woff2") format("woff2");font-weight:400;font-style:normal;font-display:swap;}
@font-face{font-family:"DM Mono";src:url("assets/fonts/dmmono-500.woff2") format("woff2");font-weight:500;font-style:normal;font-display:swap;}

:root{
  --mint:#C3DFD2;
  --mint-deep:#A8CFBC;
  --mint-shadow:#8FBCA6;
  --cream:#FFECCD;
  --cream-deep:#F2D9A8;
  --cream-shadow:#E2C48F;
  --cat-fur:#948780;
  --cat-fur-dark:#55493F;
  --ink:#17140F;
  --ink-soft:rgba(23,20,15,.62);
  --ink-faint:rgba(23,20,15,.42);
  --blush:#FFC6B3;
  --paper:#FBF6EA;

  --mood-content:#4E9A6E;
  --mood-suspicious:#D9A227;
  --mood-exposed:#E2712C;
  --mood-furious:#D5402A;
  --mood-current: var(--mood-suspicious);

  --font-display:"Baloo 2", ui-rounded, "Segoe UI Rounded", system-ui, sans-serif;
  --font-body:"Quicksand", system-ui, sans-serif;
  --font-mono:"DM Mono", ui-monospace, "SF Mono", monospace;

  --sp-1:8px; --sp-2:12px; --sp-3:16px; --sp-4:24px; --sp-5:32px; --sp-6:48px; --sp-7:64px; --sp-8:96px;
  --radius-card:18px;
  --radius-pill:999px;
  --spring:cubic-bezier(.34,1.56,.64,1);
  --ease:cubic-bezier(.22,.7,.32,1);
}

*,*::before,*::after{box-sizing:border-box;}
html,body{height:100%;}
body{
  margin:0;
  min-height:100dvh;
  background:
    radial-gradient(120% 90% at 18% -10%, var(--mint-deep) 0%, transparent 55%),
    radial-gradient(120% 90% at 100% 110%, var(--mint-shadow) 0%, transparent 60%),
    var(--mint);
  color:var(--ink);
  font-family:var(--font-body);
  display:flex;
  flex-direction:column;
  overflow-x:hidden;
}
img{display:block;max-width:100%;}
a{color:inherit;}
button{font:inherit;color:inherit;background:none;border:0;padding:0;}
h1,h2{font-family:var(--font-display);margin:0;text-wrap:balance;}

#boot-error-banner{
  position:fixed;inset:auto 0 0 0;z-index:9999;
  background:#D5402A;color:#fff;font-family:var(--font-mono);
  font-size:12px;letter-spacing:.02em;padding:10px 14px;
}
#boot-error-banner:empty{display:none;}

/* ---------- topbar ---------- */
.topbar{
  display:flex;align-items:center;justify-content:space-between;
  padding:var(--sp-3) var(--sp-4);
  gap:var(--sp-3);
}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none;}
.brand-thumb{
  width:40px;height:40px;border-radius:50%;
  background:var(--mint-deep);
  box-shadow:0 0 0 2px var(--paper), 0 2px 6px rgba(23,20,15,.18);
}
.brand-word{
  font-family:var(--font-display);font-weight:800;font-size:19px;letter-spacing:.01em;
  color:var(--ink);
}
.topbar-controls{display:flex;align-items:center;gap:10px;}
.icon-btn{
  display:flex;align-items:center;justify-content:center;
  width:44px;height:44px;border-radius:var(--radius-pill);
  background:var(--paper);
  box-shadow:0 2px 0 var(--cream-shadow), 0 4px 10px rgba(23,20,15,.14);
  text-decoration:none;cursor:pointer;
  transition:transform .18s var(--spring), box-shadow .18s var(--ease);
}
.icon-btn img{width:24px;height:24px;object-fit:contain;}
.icon-btn:hover{transform:translateY(-2px);}
.icon-btn:active{transform:translateY(1px) scale(.96);}
.icon-btn--buy{
  width:auto;padding:0 16px 0 10px;gap:6px;
  background:linear-gradient(180deg, var(--cream) 0%, var(--cream-deep) 100%);
  box-shadow:0 2px 0 var(--cream-shadow), 0 4px 10px rgba(23,20,15,.16);
}
.icon-btn--buy img{width:28px;height:28px;}
.icon-btn--buy span{
  font-family:var(--font-display);font-weight:700;font-size:13px;letter-spacing:.06em;
  color:var(--ink);
}

/* ---------- stage ---------- */
.stage{
  flex:1;
  display:grid;
  grid-template-columns:1fr 220px;
  align-items:center;
  gap:var(--sp-5);
  padding:0 var(--sp-5) var(--sp-3);
  max-width:1180px;
  margin:0 auto;
  width:100%;
}
.figure-col{display:flex;flex-direction:column;align-items:center;text-align:center;gap:var(--sp-2);}
.eyebrow{
  margin:0;font-family:var(--font-mono);font-size:11px;letter-spacing:.18em;text-transform:uppercase;
  color:var(--ink-soft);
}
.headline{
  font-size:clamp(21px,2.6vw,30px);font-weight:700;line-height:1.18;
  max-width:30ch;color:var(--ink);
}

.figure-wrap{
  position:relative;
  width:min(56vw, 380px);
  aspect-ratio:1/1;
  margin-top:var(--sp-1);
  touch-action:none;
  user-select:none;
}
.figure-art{width:100%;height:100%;object-fit:contain;pointer-events:none;-webkit-user-drag:none;}

/* cutout region, measured against the 1000x1000 avatar art:
   x 330-680 (33%..68%), y 435-825 (43.5%..82.5%) */
.zip-cutout{
  position:absolute;
  left:33%; top:43.5%; width:35%; height:39%;
  pointer-events:none;
}
.zip-flap{
  position:absolute; inset:0;
  background:linear-gradient(180deg, var(--cream) 0%, var(--cream-deep) 88%, var(--cream-shadow) 100%);
  border-radius:6px 6px 10px 10px;
  clip-path:inset(calc(var(--reveal, 50) * 1%) 0 0 0 round 6px 6px 10px 10px);
  box-shadow:inset 0 1px 0 rgba(255,255,255,.5);
}
.flap-tooth{
  position:absolute;
  top:calc(var(--i) * 10%);
  left:50%;
  width:9px;height:9px;
  margin-left:-4.5px;
  background:var(--ink);
  border-radius:1.5px;
  transform:rotate(45deg);
  opacity:.9;
}

.zip-track{
  position:absolute;
  left:calc(33% + 35%/2 - 1px);
  top:43.5%;
  width:2px;
  height:39%;
  cursor:grab;
  outline:none;
}
.zip-track::before{
  content:"";
  position:absolute; inset:0;
  background:repeating-linear-gradient(var(--ink) 0 3px, transparent 3px 7px);
  opacity:.55;
  border-radius:2px;
}
.zip-track:focus-visible::before{outline:2px solid var(--ink);outline-offset:4px;}
.zip-track:active{cursor:grabbing;}

.zip-pull{
  position:absolute;
  left:50%;
  width:34px;height:44px;
  margin-left:-17px; margin-top:-14px;
  cursor:grab;
  filter:drop-shadow(0 3px 4px rgba(23,20,15,.3));
  transition:filter .15s var(--ease);
}
.zip-pull:active{cursor:grabbing;}
.pull-loop{
  position:absolute; top:0; left:50%;
  width:16px;height:16px;margin-left:-8px;
  border:4px solid var(--cream-deep);
  border-radius:50%;
  background:transparent;
  box-shadow:0 0 0 1.5px var(--ink);
}
.pull-tab{
  position:absolute; top:11px; left:50%;
  width:22px;height:30px;margin-left:-11px;
  background:linear-gradient(160deg, var(--cream-deep) 0%, var(--cream-shadow) 100%);
  border:1.5px solid var(--ink);
  border-radius:6px;
  box-shadow:inset 0 2px 0 rgba(255,255,255,.55), inset 0 -3px 0 rgba(23,20,15,.14);
}
.zip-pull.is-dragging{filter:drop-shadow(0 6px 8px rgba(23,20,15,.36));}
.zip-pull.is-dragging .pull-tab{transform:scale(1.07);}

.drag-hint{
  margin:0;font-family:var(--font-mono);font-size:11.5px;letter-spacing:.06em;
  color:var(--ink-faint);
}

/* ---------- mood panel ---------- */
.mood-panel{
  background:var(--paper);
  border-radius:var(--radius-card);
  padding:var(--sp-4) var(--sp-3);
  box-shadow:0 2px 0 var(--cream-shadow), 0 8px 20px rgba(23,20,15,.1);
  display:flex;flex-direction:column;gap:var(--sp-2);
}
.mood-eyebrow{
  margin:0;font-family:var(--font-mono);font-size:10.5px;letter-spacing:.18em;text-transform:uppercase;
  color:var(--ink-faint);
}
.mood-word{
  margin:0;font-family:var(--font-display);font-weight:800;font-size:24px;
  color:var(--mood-current);
  transition:color .35s var(--ease);
}
.mood-scale{
  list-style:none;margin:6px 0 0;padding:0;
  display:flex;flex-direction:column;gap:9px;
  border-top:2px dashed var(--cream-shadow);
  padding-top:var(--sp-2);
}
.mood-scale li{
  display:flex;align-items:center;gap:8px;
  font-family:var(--font-body);font-weight:600;font-size:13px;
  color:var(--ink-faint);
  transition:color .3s var(--ease);
}
.mood-scale .tick{
  width:9px;height:9px;border-radius:50%;
  background:var(--cream-shadow);
  transition:background .3s var(--ease), transform .3s var(--spring), box-shadow .3s var(--ease);
  flex:none;
}
.mood-scale li.is-active{color:var(--ink);}
.mood-scale li.is-active .tick{
  background:var(--mood-current);
  transform:scale(1.25);
  box-shadow:0 0 0 4px color-mix(in srgb, var(--mood-current) 25%, transparent);
}
.mood-note{
  margin:2px 0 0;font-size:12.5px;line-height:1.4;color:var(--ink-soft);
  min-height:32px;
}

/* ---------- scroll-depth sections ---------- */
.depth-section{
  max-width:1180px;
  margin:0 auto;
  padding:var(--sp-7) var(--sp-5);
}
.section-head{
  max-width:56ch;
  margin:0 auto var(--sp-5);
  text-align:center;
  display:flex;flex-direction:column;gap:8px;
}
.section-eyebrow{
  margin:0;font-family:var(--font-mono);font-size:11px;letter-spacing:.18em;text-transform:uppercase;
  color:var(--ink-soft);
}
.section-title{
  font-size:clamp(22px,3vw,30px);font-weight:800;line-height:1.2;color:var(--ink);
}
.section-sub{
  margin:0;font-size:14.5px;line-height:1.5;color:var(--ink-soft);
}

/* care label grid */
.care-grid{
  display:grid;
  grid-template-columns:repeat(auto-fit, minmax(230px, 1fr));
  gap:var(--sp-3);
}
.care-card{
  background:var(--paper);
  border-radius:var(--radius-card);
  padding:var(--sp-4) var(--sp-3);
  box-shadow:0 2px 0 var(--cream-shadow), 0 8px 20px rgba(23,20,15,.1);
  display:flex;flex-direction:column;gap:8px;
}
.care-icon{
  width:28px;height:28px;color:var(--cat-fur-dark);
}
.care-card h3{
  margin:0;font-family:var(--font-display);font-weight:700;font-size:15.5px;color:var(--ink);
}
.care-card p{
  margin:0;font-size:13px;line-height:1.5;color:var(--ink-soft);
}

/* incident report */
.report-card{
  background:var(--paper);
  border-radius:var(--radius-card);
  padding:var(--sp-4);
  box-shadow:0 2px 0 var(--cream-shadow), 0 8px 20px rgba(23,20,15,.1);
  display:flex;flex-direction:column;
}
.report-row{
  display:grid;
  grid-template-columns:160px 1fr;
  gap:var(--sp-3);
  padding:var(--sp-2) 0;
  border-top:2px dashed var(--cream-shadow);
}
.report-row:first-child{border-top:none;}
.report-row--block{grid-template-columns:160px 1fr;}
.report-label{
  font-family:var(--font-mono);font-size:11px;letter-spacing:.1em;text-transform:uppercase;
  color:var(--ink-faint);
}
.report-value{
  margin:0;font-size:14px;line-height:1.55;color:var(--ink);
}
.report-value--mono{font-family:var(--font-mono);font-weight:500;}
.report-status{
  font-family:var(--font-mono);font-weight:600;letter-spacing:.04em;color:var(--mood-exposed);
}

/* mood field guide */
.guide-table{
  background:var(--paper);
  border-radius:var(--radius-card);
  box-shadow:0 2px 0 var(--cream-shadow), 0 8px 20px rgba(23,20,15,.1);
  overflow:hidden;
}
.guide-row{
  display:grid;
  grid-template-columns:120px 100px 1.3fr 1.5fr;
  gap:var(--sp-3);
  padding:var(--sp-3);
  border-top:2px dashed var(--cream-shadow);
  align-items:start;
}
.guide-row:first-child{border-top:none;}
.guide-row--head{
  padding-top:var(--sp-2);padding-bottom:var(--sp-2);
  font-family:var(--font-mono);font-size:10.5px;letter-spacing:.14em;text-transform:uppercase;
  color:var(--ink-faint);
}
.guide-mood{
  font-family:var(--font-display);font-weight:800;font-size:15px;
  color:var(--guide-mood, var(--ink));
}
.guide-range{
  font-family:var(--font-mono);font-size:13px;color:var(--ink-soft);
}
.guide-signs,.guide-note{
  font-size:13px;line-height:1.5;color:var(--ink-soft);
}
.guide-note{color:var(--ink);}

/* complaint tickets */
.ticket-list{
  display:flex;flex-direction:column;gap:var(--sp-3);
}
.ticket{
  background:var(--paper);
  border-radius:var(--radius-card);
  padding:var(--sp-3) var(--sp-4);
  box-shadow:0 2px 0 var(--cream-shadow), 0 8px 20px rgba(23,20,15,.1);
}
.ticket-head{
  display:flex;align-items:center;gap:10px;margin-bottom:8px;
}
.ticket-id{
  font-family:var(--font-mono);font-size:12.5px;font-weight:500;color:var(--ink-soft);
}
.ticket-status{
  font-family:var(--font-mono);font-size:10.5px;font-weight:600;letter-spacing:.08em;
  padding:3px 10px;border-radius:var(--radius-pill);color:var(--paper);
}
.ticket-status--open{background:var(--mood-suspicious);}
.ticket-status--closed{background:var(--mood-content);}
.ticket-status--escalated{background:var(--mood-furious);}
.ticket-body{
  margin:0 0 6px;font-size:14px;line-height:1.5;color:var(--ink);
}
.ticket-response{
  margin:0;font-size:12.5px;line-height:1.5;color:var(--ink-soft);
  padding-left:10px;border-left:2px solid var(--cream-shadow);
}

@media (max-width:920px){
  .depth-section{padding:var(--sp-6) var(--sp-3);}
  .report-row,.report-row--block{grid-template-columns:1fr;gap:4px;}
  .guide-row{grid-template-columns:1fr;gap:4px;}
  .guide-row--head{display:none;}
  .guide-mood{padding-top:4px;}
}

/* ---------- footer hem ---------- */
.hem{
  display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:var(--sp-4);
  padding:var(--sp-3) var(--sp-4) var(--sp-5);
}
.hem-label{
  position:relative;
  width:280px;height:96px;
  perspective:900px;
  cursor:pointer;
}
.label-inner{
  position:absolute;inset:0;
  border-radius:10px;
  border:2px dashed var(--cat-fur-dark);
  background:var(--paper);
  display:flex;flex-direction:column;align-items:flex-start;justify-content:center;
  gap:3px;
  padding:10px 16px;
  backface-visibility:hidden;
  transition:transform .5s var(--spring);
  box-shadow:0 3px 0 var(--cream-shadow), 0 8px 16px rgba(23,20,15,.12);
}
.label-front{transform:rotateY(0deg);}
.label-back{
  transform:rotateY(180deg);
  align-items:center;justify-content:center;
  background:var(--mood-content);
  border-style:solid;border-color:var(--mood-content);
}
.hem-label.is-copied .label-front{transform:rotateY(180deg);}
.hem-label.is-copied .label-back{transform:rotateY(360deg);}
.label-title{
  font-family:var(--font-mono);font-size:9.5px;letter-spacing:.16em;text-transform:uppercase;
  color:var(--ink-faint);
}
.label-line{
  font-family:var(--font-body);font-weight:600;font-size:11.5px;color:var(--ink-soft);
}
.label-ca{
  font-family:var(--font-mono);font-size:14px;font-weight:500;letter-spacing:.01em;
  color:var(--ink);
}
.label-hint{
  font-family:var(--font-mono);font-size:9.5px;letter-spacing:.1em;text-transform:uppercase;
  color:var(--ink-faint);
}
.label-copied{
  font-family:var(--font-display);font-weight:800;font-size:18px;letter-spacing:.06em;
  color:var(--paper);
}

.hem-meta{
  display:flex;align-items:center;gap:var(--sp-4);
  font-family:var(--font-mono);font-size:11px;letter-spacing:.06em;color:var(--ink-soft);
}
.hem-chart{text-decoration:none;border-bottom:1px dashed var(--ink-faint);}
.hem-chart:hover{color:var(--ink);border-color:var(--ink);}
#canary{color:var(--ink-faint);}

/* ---------- responsive ---------- */
@media (max-width:920px){
  .stage{
    grid-template-columns:1fr;
    padding:0 var(--sp-3) var(--sp-2);
    gap:var(--sp-4);
  }
  .figure-wrap{width:min(68vw, 320px);}
  .mood-panel{width:100%;max-width:380px;margin:0 auto;}
  .mood-scale{flex-direction:row;flex-wrap:wrap;justify-content:center;gap:14px;border-top:none;padding-top:2px;}
  .mood-note{text-align:center;}
}
@media (max-width:400px){
  .topbar{padding:var(--sp-2) var(--sp-3);}
  .brand-word{font-size:16px;}
  .headline{font-size:19px;}
  .hem-label{width:100%;max-width:280px;}
  .hem-meta{flex-direction:column;gap:6px;text-align:center;}
}

@media (prefers-reduced-motion:reduce){
  *{transition-duration:.01ms !important;animation-duration:.01ms !important;}
}
